Frequently Asked Questions (General)

Can I use the Pro version on multiple websites?
NGFB Pro is licensed per WordPress Site Address URL, and each purchase (of one or more licenses) is assigned a unique Authentication ID number...
Sun, 3 Aug, 2014 at 7:45 AM
Does LinkedIn read the Open Graph meta tags?
LinkedIn reads the Open Graph meta tags for the title, description, url, and image. The first time that LinkedIn's crawler visits a webpage, the me...
Mon, 23 Jan, 2017 at 6:48 AM
Doesn’t an SEO plugin cover that?
SEO plugins have been around for many years -- with most of the website traffic coming from search engines, it made sense to optimize content for search...
Sun, 6 Apr, 2014 at 12:53 PM
How can I exclude / ignore certain parts of the content text?
By default, NGFB will use the excerpt for the various description values. If an excerpt isn't available, the post content text will be used instead...
Sun, 6 Apr, 2014 at 12:53 PM
How can I fix a ERR_TOO_MANY_REDIRECTS error?
This is a known web browser issue — and more importantly — affects the Facebook crawler as well. Some web browsers (and the Facebook crawler) will follow th...
Sat, 9 Dec, 2017 at 4:26 PM
How can I fix a PHP fatal “out of memory” error?
If your PHP configuration is limited to less than 128mb of memory, you may get a PHP fatal "out of memory" error when WordPress attempts to resize...
Sat, 9 Dec, 2017 at 4:29 PM
How can I fix an “HTTP error” when uploading images?
There are a number of reasons why you might get a generic “HTTP error” when uploading images in the WordPress Media Library. The first place to look might b...
Sat, 9 Dec, 2017 at 4:33 PM
How can I have smaller dimensions for the default image?
If you use a large Open Graph Image Dimension, as suggested in the plugin help / documentation, Facebook will feature that image more prominently in shares....
Sat, 9 Dec, 2017 at 4:34 PM
How can I see what the Facebook crawler sees?
Facebook has an Open Graph debugging tool where you can enter a URL and view a report of it’s findings. Try it with your Posts, Pages, archive pages, author...
Sun, 10 Sep, 2017 at 11:45 AM
How can I share a single NextGEN Gallery image?
The problem with “lightbox” effects is that these overlayed images don’t have a URL, so you cannot share them. Instead, you have to create a Page with a...
Sun, 6 Apr, 2014 at 12:53 PM